It is also increasingly important to business continuity planning, especially for pandemic planning. Addressing mobile recording is now the subject of many financial regulators' recommendations. Call recording is distinct from call logging and tracking, which record details about the call but not the conversation however, software may include both recording and logging functionality.Ĭall recording is becoming increasingly important, with technology changing and working habits becoming more mobile. JSTOR ( February 2010) ( Learn how and when to remove this template message)Ĭall recording software records telephone conversations over PSTN or VoIP in a digital audio file format.Unsourced material may be challenged and removed.įind sources: "Call-recording software" – news Please help improve this article by adding citations to reliable sources.
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